ABA Advantage's

Privacy Policy

At ABA Advantage, we value your trust and are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information when visiting our website, using our services, or communicating with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to all personal information collected, maintained, or processed by ABA Advantage across all locations and service areas. It applies to both digital and paper-based records, including website interactions, communication forms, client services, and business operations.

This policy also guides our expectations for clients, partners, contractors, vendors, and service providers who may process personal information on our behalf.

Website Usage Information

We may automatically collect certain non-personal information, including:

IP address
Domain name
Browser type
Operating system
Device identifiers
Pages visited on our website
Referral sources (what brought you to our website)

This information helps us improve website performance, usability, and visitor experience.

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us:

Recognize repeat visitors
Improve site functionality
Track user preferences
Better understand how visitors use our website

You may disable cookies through your browser settings at any time.

How We Use Your Information

We use collected information primarily for legitimate business purposes, including:

Providing ABA therapy services and related support
Responding to inquiries and requests
Managing admissions and intake processes
Customer service and communication
Scheduling and appointment coordination
Billing and administrative operations
Improving our website and services
Internal analytics and service evaluations
Educational resources, webinars, and updates
Informing you about new services, programs, or policy updates

We only use personal information in ways that are relevant, appropriate, and necessary.

SMS Text Messaging Terms

ABA Advantage may use Short Message Service (SMS) text messaging to communicate with current families and prospective families. , Families and prospective clients may voluntarily opt in to receive text messages.

You may receive messages regarding:

Service inquiries
Appointment reminders
Scheduling updates
Admissions and intake information
Company updates related to services

By opting in, you acknowledge responsibility for any carrier fees, including: Message charges, Data plan fees, Roaming charges, Other mobile carrier costs, Opt-In. Families and prospective clients may voluntarily opt in to receive text messages. You may opt out at any time by replying: STOP, UNSUBSCRIBE, QUIT

Your mobile information and SMS consent will never be shared with outside parties for marketing purposes.

Sharing Information

ABA Advantage does not sell, rent, trade, or share your personal information with outside organizations for direct or indirect marketing purposes.

We do not share visitor information, mailing lists, or client contact information without written authorization, except when required by law.

We may disclose personal information only when necessary to:

Comply with legal obligations
Respond to lawful requests
Protect the rights and safety of ABA Advantage, our staff, or our clients
Investigate fraud, misuse, or unlawful activity
Enforce our policies and legal agreements

End users’ mobile information will not be shared with outside parties.

Security of Your Information

We take privacy and security seriously. When sensitive information is submitted through our website, it is protected both online and offline.

Security measures include:

SSL (Secure Socket Layer) encryption
Secure servers and protected systems
Limited employee access based on job responsibilities
Secure storage environments for digital and paper records
Internal confidentiality standards and access controls

While we work hard to protect your information, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to other websites for your convenience. Please note that ABA Advantage is not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights and Choices

You may request to:

Review your personal information
Correct inaccurate information
Update your contact preferences
Opt out of certain communications

While we work hard to protect your information, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your information.